Shipping and Returns

Shipping 

We use a variety of express couriers to ship worldwide. 

Country Cost Transit times
Malaysia $5USD 15 business days
Singapore, Hong Kong and Australia $15USD  15 business days
Rest of the world $18USD 15-20 business days

 

Returns

You have 7 days from the date you received your order to exchange and return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, please insert your receipt or proof of purchase. We are unable to accept any store-purchased products to our online warehouse. Only regular priced items may be refunded. Sale items are final and cannot be exchanged or refunded. 

 Wynka reserves the right to deny unreasonable returns, refunds, and exchanges. All exchanges & refunds are subject to items availability.

Please notify us via email at wynkacompany@gmail.com to initiate a return or exchange.

Refund Policy

Once your return is received and verified, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.

Cancellation on Order

Cancellation of your order within 1 hour of making your purchase will be considered. However, outside this time frame cancellation and refund of purchase would not be accepted or applicable. Be quick and drop us an email at wynkacompany@gmail.com

Shipping is chargeable on all exchanges and returns. Customers are responsible for taxes and duties.

 

Wynka reserves the right to deny unreasonable repairs, returns, refunds, and exchanges. All exchanges & refunds are subject to items availability and approval.